Job Description
Commercial Process / Secondary Sales Data Management:
•Required to be an expert of Commercial process & Secondary sales data management and should have exposure to all the sub processes (Dealer Management, Sales queries management, Retailing & Invoicing process, secondary sales Incentive calculation process, Chart-field Maintenance, Dealer Agreement Code creation, Expense claims etc.)
• Good to have understanding of the manufacturing/Pharma industry Sales operations and compliances.
• Strong analytical skills and should be comfortable working on excel.
• Experience of working on ERP such as SAP, Oracle etc. (preferred)
• Exposure to Lean, Six Sigma and other quality concepts. Practical experience of implementation of these concepts would be an added advantage
Strategy & Planning:
•Lead operational and strategic planning for the team assigned, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
•Ability to handle multi tasking roles.
•Benchmark, analyze, report on and make recommendations for the improvement and growth of the service delivery.
•Develop business case justifications and cost/benefit analyses for various tasks to be delivered.
Operational Management:
•Manage the deployment and monitoring of resources in performing the various tasks assigned.
•Work with stakeholders to define business and process requirements for new and better way of delivering activities.
•Direct involvement in identifying and developing tools for enhancing team performance.
•Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
•Approve and oversee projects and project portfolio
•Liaison with other operation teams for carrying out day to day to activities and ensuring that the operations run smoothly.
•Establish and maintain regular written and in-person communications with the organization’s executives, department heads and other stake holders.
•A dynamic personality and a passion to constantly improvise technology to suit the organization’s needs
•PGDBM / MBA (Finance & Marketing) along with prior exposure of 8 –10 years in managing Commercial and secondary sales data management processes
•A flair for leading a team and bringing about the best in people (minimum 2 years prior experience in Team Leader or Assistant Managers' role)
•The drive to bring about change and a desire to constantly look for ways to use technology to derive efficiencies.
•An ability to understand the organization’s goals and objectives and link them with the deliverables of the assigned function, in addition to overseeing delivery and operations
•Crossed the boundaries of operational delivery and stepped into the space of organizing, planning and development.
