Being a position that falls in the first level of management, the role itself is an exciting mix of enhancing the competencies of individual employees by designing and conducting training programs that will boost employees’ workplace performance in alliance with the company’s core values. You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and managing all phases of training interventions.
Skillsets we would like to see you exhibit,
Role-specific skillsets:
Identify training needs by evaluating strengths and weaknesses
Translate requirements into training that will groom employees for the next step of their career path
Build an annual training program and prepare monthly teaching plans/schedules
Develop and oversee the production of classroom handouts, instructional materials, aids, and manuals. These should cover the latest updates received from clients and changes in the process
Direct structured learning experiences and monitor their quality results
Acclimate new hires to the business and conduct orientation and process sessions
Deliver training courses
Periodically evaluate ongoing programs to ensure that they reflect any changes
Service Orientation – Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers’ evolving, long-term needs – the focus is on SERVICE
Result Orientation – Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency – the focus is on achieving RESULTS
Initiative – will look for opportunities to drive process improvements, One must not only understand and accept the responsibilities towards his/her job; but also proactively works towards identifying challenges and their resolution – the focus is on seeking SOLUTIONS
Professionalism – Should have in-depth knowledge of all functions and display not only the required skill-set but also ethics and integrity while conducting the job – the focus is on PROFESSIONALISM
Cooperation – One must ensure completion of all tasks at hand and simultaneously extends support to team members and display joint ownership towards achieving business objectives – the focus is on TEAMWORK
Communication/Feedback – Should believe in providing feedback to other associates and receiving feedback to enhance performance, thereby meeting business objectives – the focus is on OPEN COMMUNICATION
To be tailor-fit for the above skillsets, you need to have
Should have strong accounting domain knowledge with prior training experience
Proven experience in designing multiple training events in a corporate setting
Proven ability to master the full training cycle
Familiarity with traditional and modern training methods, tools, and techniques
Familiarity with talent management and feedback regards trainees to assist supervisors in succession planning
Ability to translate complex information in simpler terms to a variety of audiences
Finally, our people are our most valuable asset; if you agree with us on this, we would love to meet you!
