This article is part two of a series of three articles that examine the impact of COVID-19 on Supply Chains. The first article, titled ‘Responding with Resilience – the Indian Pharma Sector’, used the example of India’s pharma sector to explain the crisis, the challenges that emerged, and the industry’s short-term response in the face of the pandemic. Part 2 of the series outlines the ‘Learnings from the Crisis for Supply Chain Management’, and part 3 will ideate on the ‘Supply Chain Management Strategy for the New Normal’.
This article uses the Indian pharmaceutical sector as a case study, to examine the challenges faced due to the lockdown, and outlines the measures that helped get the supply chains back on track. We believe that the learnings from this experience are relevant and valuable to companies around the world.