Nexdigm Consulting Ltd (DIFC) Online Data Protection Policy

Last updated: 1 March 2021

Nexdigm Consulting Limited (DIFC) (collectively “Nexdigm”, “we” or “us”) values your security and privacy. NEXDIGM, as a DIFC registered entity, must comply with Data Protection Law, DIFC Law No. 5 of 2020 (the “DP Law”), and may for certain types of personal data processing, be subject to laws from other jurisdictions.

As such, it is the policy of NEXDIGM to respect the privacy of its website services and app users. In accordance with DIFC DP Law and as applicable our [Terms of Use], NEXDIGM collects information about you when you use or access our websites and other web-based products, information or services (collectively, the “Website Services”) as well as through other interactions and communications you have with us, such as through the NEXDIGM App (the “App”). This data protection policy (the “Policy") sets out the basis on which any information, including any personal data, we collect from you, or you provide to us, will be processed by NEXDIGM. Each time you access or use the Website Services or provide us with information, by doing so you are accepting and, where possible, consenting to the practices described in this Policy.

Scope and Application

This Policy applies to persons anywhere in the world who access or use NEXDIGM’s Website Services or the App (“Users”).

Collection of Information

Information you give us

This is information you give us about you by providing information or filling in forms on the App or any NEXDIGM-owned Website Services, or by corresponding with us (for example, by telephone, e-mail or any other digital or electronic form). It includes for example information you provide when you register using the NEXDIGM-provided online client portal, or download and register to use the App, search for the App in app stores (including but not limited to Apple App Store and Google Play Store), share data via the App's social media functions, and when you report a problem with the App, or any of our Website Services. If you contact us, NEXDIGM will keep at least an electronic record of such correspondence, including personal information shared at that time. The personal information you give us may include your name, address, e-mail address and phone number, certain device information, username, password, residential building, work address, photograph and other registration information you choose to provide (“Personal Information” or “Personal Data”).

The Website Services or App collect and process Personal Data for specific, lawful purposes only, or for the performance of tasks carried out in the interests of NEXDIGM.

The Website Services or App are not targeted, intended or expected to be of use to children. Apart from providing information for specific services or purposes, as directed by NEXDIGM processes, User-provided contributions of content or contact information regarding or about children are expressly prohibited.

Information we collect about you and your device

Each time you use our Website Services or App we will automatically collect the following information:

Other Information We May Collect Through Your Use of the Website Services or the App

When you use any Website Services or the App, we may collect Personal Information as well as demographic information, for example information that you submit, or that we collect, which may include, but is not limited to, post code, hometown, gender, username, mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, device location, IP address, SMS data, transaction information, age/birth date, browsing history information, searching history information, and registration history information (“Demographic Information”).

Use of Personal Data

We may use Personal Data which you provide to us or we collect from you to:

Processing, Storage and Transfer of Personal Data

We will take all steps reasonably necessary to ensure your data is processed fairly and lawfully, in accordance with the DP Law, other applicable laws and this Policy. By submitting your Personal Data (including Log, Device and / or Demographic Information), you agree to such transfer, storing or processing in order for NEXDIGM to perform its general administrative and regulatory functions, including but not limited to responding to enquiries you raise via the App or Website Services or maintaining contacts for future informational or promotional activities. Unless otherwise notified, NEXDIGM does not ordinarily engage in automated decision making when processing your Personal Data.

You agree that we have the right to transfer the Personal Data described in this Policy to and from, and process and store it in, the United Arab Emirates and (where applicable or required) with processors in other countries, some of which may have less protective privacy laws than those where you reside. Where this is the case, we will take appropriate security measures to protect your Personal Data in accordance with this Policy. All information security policies are strictly enforced. Please see section 7 below for further details.

To preserve the integrity of our databases, to carry out on-going Website Services on behalf of all Users, for research, analytics and statistics purposes and to ensure compliance with applicable laws and regulations, we retain Personal Data submitted by Users for a reasonable length of time unless otherwise prescribed by applicable law. NEXDIGM is not responsible for the accuracy of the information you provide, and will modify or update your Personal Data in our databases upon your request, as further outlined below. We will erase or archive from active use your Personal Data upon request, unless we are required to retain it in accordance with NEXDIGM or other applicable laws or to perform agreed services. By accessing or using the App or Website Services, you do hereby represent and warrant that you understand that all information submitted by you through the App or Website Services or otherwise to NEXDIGM may be used by NEXDIGM in accordance with applicable laws and its policies.

Sharing of Personal Data

We may share Personal Data which we collect about you as described in this Policy or as described at the time of collection or sharing, including as follows:

Through Our Website Services or the App

We may share your Personal Data:

Other Types of Data Sharing

We may share your Personal Data:

All sharing of Personal Data aligns to the extent possible with the NEXDIGM Government Data Sharing Policy, which is an internal NEXDIGM policy that governs fair and lawful sharing of Personal Data requested by government entities within the UAE and elsewhere.

Your Rights and Choices

Marketing and Opting Out

NEXDIGM supports Users’ legal rights to opt-out of receiving communications from us and our partners. You have the option to ask us not to process your Personal Data for marketing purposes and to remove it from our database, to not receive future communications or to no longer receive our App or Website Services.

You may change your preferences at any time.

Please note that we may continue to send you transactional or service-related e-mails despite your desire to not receive promotional or marketing e-mail messages. Additionally, please note that if you elect to opt-out of receiving promotional e-mails from one of our Website Services or the App, you may continue to receive promotional emails from our other websites, providers or other, non-affiliated marketers whose services you may have accessed via NEXDIGM Website Services or App.

Finally, while we may remove your individual contact information from our professional contacts database, please be aware that if such information is in a different third party's marketing directory through your request or election, you will need to request removal with such third party directly.

Access to and Correction of Your Personal Information

You have the right to access information held about you. Your right of access can be exercised in accordance with DIFC and other applicable laws. Any access request generally comes at no cost to you, but may, where permissible, be subject to a fee to meet any extraordinary administrative costs in providing you with details of the information we hold about you.

  When you contact us about a potential Personal Data error, we will endeavor to confirm or verify the information in question, then correct verified inaccuracies and respond to the original inquiry. We will endeavor to send a correction notice to businesses or others whom we know to have received the inaccurate data, where required and / or appropriate. However, some third parties and third party sites may continue to process inaccurate data about you until their databases and display of data are refreshed in accordance with their update schedules, or until you contact them personally to ensure the correction is made in their own files.

You may also request that we restrict, erase or otherwise process your Personal Data in line with the relevant articles providing for such rights set out in the DP Law.

Changes to this Policy

We may change this Policy from time to time and without notice. If we make significant changes in the way we treat your Personal Data, or to the Policy, we will endeavor to provide you notice through the App or Website Services or by some other means, such as email. Your continued use of the App or Website Services after such notice constitutes your acceptance of the changes. We encourage you to periodically review this Policy for the latest information on our privacy practices. We provide links to it through:

Security Precautions

NEXDIGM makes every effort to ensure that your Personal Data is secure on its system. NEXDIGM has staff dedicated to maintaining our data protection and security policies, periodically reviewing them and making sure that NEXDIGM employees are aware of our data protection and security practices. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, NEXDIGM cannot warrant or guarantee the security of any Personal Data you transmit to us, and you do so at your own risk.

NEXDIGM has established policies and procedures for securely managing information and protecting Personal Data against unauthorized access. We continually assess our data privacy, information management and security practices. We do this in the following ways:

If you have any further questions about our security and processing activities, please contact the Data Protection team / Officer or refer to our [Terms of Use]. To the extent permitted by applicable law, NEXDIGM expressly disclaims any liability that may arise should any other third parties obtain the Personal Data you submit.


A cookie is a small text file that is unique to the web browser on your computer or mobile device, which is used to retain user preferences, and enhance browsing experience ("Cookie"). NEXDIGM uses Cookies to track overall site usage and enables us to provide a better user experience. We do not use Cookies to “see” other data on your computer or determine your email address.

Types of cookies we drop and the information collected using them include:


Site Analytics


Most browsers accept and maintain Cookies by default. Check the ‘Help’ or ‘Settings’ menu of your browser to learn how to change your Cookie preferences. You can choose to alter Cookies settings related to the use of our Website Services, but this may limit your ability to access certain areas of the Website.

External Links

The Website and the App may contain links to other websites on the Internet that are owned and operated by third parties (the "External Sites"). These links are provided solely as a convenience to you and not as an endorsement by NEXDIGM of the contents of or reliability on such External Sites. You acknowledge that NEXDIGM is not responsible for the availability of, or the information and content of any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such external Sites. If you decide to access linked third party websites, you do so at your own risk. NEXDIGM does not accept liability, and shall not be liable to you for any loss or damage arising from or as a result of your acting upon the content of another website to which you may link from the Website Services or the App.

NEXDIGM Buildings Security

Building security records containing sign in and sign out information collected at the time of visiting and departing a NEXDIGM-owned building will be maintained in accordance with this Policy.

Contact Us

If you have any questions, comments and requests related to this Policy, or if you have any complaints related to how NEXDIGM processes your personal data, please contact DPO at [email protected]

Alternatively you can contact us through our website.

Company Name: Nexdigm Consulting Ltd

Company Address: DIFC, Emirates Financial Towers, 503-C South Tower, DIFC, PO Box 507260, Dubai, UAE