Healthcare systems worldwide are under pressure like never before. Global health spending has crossed USD 9 trillion, patient volumes continue rising, and hospitals everywhere face staff shortages affecting over 15 million healthcare workers globally.
In a world where every decision impacts lives, guesswork is no longer an option. Hospitals that benchmark themselves against the best don’t just improve performance; they transform outcomes, experience, and financial sustainability.
Why Healthcare Quality Benchmarking Matters More Than Ever
Healthcare today demands accuracy, speed, and efficiency. Yet, hospitals struggle as:
- Treatment costs rise faster than inflation in over 80 countries.
- Average global bed occupancy exceeds 75%, straining resource use.
- Over 1 in 10 patients experience hospital-acquired complications.
Benchmarking provides hospitals with the clarity and evidence needed to close performance gaps, strengthen care delivery, and adopt best practices followed by leading global institutions.
Nexdigm’s Healthcare Quality Benchmarking
At Nexdigm, benchmarking is a strategic intelligence engine. We combine competitive intelligence, clinical insights, and global best practices to help hospitals understand exactly where they stand and how to elevate patient care sustainably.
Clinical Outcomes Benchmarking
Hospitals worldwide aim to reduce complications, readmissions, and mortality rates, yet gaps remain:
- Over 7 million patients annually experience preventable adverse events.
- Hospital readmission costs exceed USD 26 billion each year.
We benchmark survival rates, infection control, surgical outcomes, and complication trends against top global hospitals.
Operational Performance Benchmarking
Operational inefficiency is one of the biggest cost drivers:
- Global average patient wait time exceeds 45 minutes.
- Length of stay varies by up to 3 days between high- and low-performing hospitals.
We evaluate bed utilization, turnaround times, staffing efficiency, and overall resource deployment to uncover immediate improvement opportunities.
Patient Experience Benchmarking
Patient expectations have changed and hospitals must keep up:
- Nearly 70% of patients prefer hospitals with digital-first engagement tools.
- Hospitals with high NPS scores experience up to 25% higher retention.
We benchmark feedback systems, digital touchpoints, responsiveness, and service quality to help hospitals build stronger trust and loyalty.
Technology & Innovation Benchmarking
Digital maturity is now a core differentiator:
- EHR adoption exceeds 90% in developed markets but remains below 40% in many emerging regions.
- AI-assisted diagnostics can reduce diagnosis time by up to 30%.
We assess adoption of telehealth, robotics, AI diagnostics, and digital workflows to define a realistic innovation roadmap.
Cost & Value Benchmarking
With global healthcare costs rising over USD 300 billion annually, financial discipline is critical.
We benchmark treatment costs, resource allocation, care efficiency, and cost-per-patient metrics without compromising quality.
Nexdigm Case
A leading multispecialty hospital struggled with inconsistent patient satisfaction and rising operational delays. Nexdigm benchmarked 12 peer hospitals, redesigned service workflows, and optimized patient engagement protocols. Result: A 14% improvement in patient satisfaction and a 17% reduction in average wait times within four months.
To take the next step, simply visit our Request a Consultation page and share your requirements with us.
Harsh Mittal
+91 96549 82241