Identify inefficiencies and opportunities across operations using data analysis, process mapping, and diagnostic assessments.
Develop future-state processes focused on enhancing efficiency, quality, and scalability, applying methodologies such as Lean, Six Sigma, and Kaizen.
Execute end-to-end process improvement initiatives, ensuring alignment with business objectives and measurable impact.
Enable successful process implementation through training, communication plans, SOP development, and stakeholder readiness assessments.
Collaborate with client teams and leadership to ensure buy-in, and prepare reports and dashboards to communicate progress, risks, and outcomes effectively.
Key Responsibilities:
Strong understanding of process mapping, analysis, and optimization techniques.
Familiarity with Lean Six Sigma principles, including the ability to drive projects using DMAIC or DMADV methodologies.
Knowledge of process management tools like BPMN, Visio, or others.
Experience in managing transformations in business processes, services, or functions.
Ability to plan, execute, and monitor activities, ensuring timely delivery and minimal disruption.
Strong verbal and written communication skills to interact with stakeholders at all levels.
High attention to detail, especially in analyzing process flows, identifying gaps, and documenting improvements.
Preferred Qualifications:
Bachelor’s degree in Engineering, Operations, or a related field with a Master’s degree in Business or Management.
3 to 5 years of experience in process improvement, business transformation, or consulting roles.
Lean Six Sigma Green Belt or Black Belt certification (preferred).
Familiarity with process mining tools like Celonis, SAP Signavio is a plus
Experience in working in or with industrial services or engineering sector
Knowledge of enterprise systems such as SAP, Oracle, or others is an advantage.
Exposure to client-facing roles, preferably in a consulting or service delivery environment
