Client : A long-standing Indirect Tax client
Service Offered : Project Crashing
Sector / Industry : Logistics
To address the volume-pressure, system constraints, and cost considerations, a multi-pronged solution was implemented:
This Six Sigma initiative successfully optimized staffing processes for ABC, ensuring cost efficiency without compromising service quality. By leveraging existing resources more effectively and fostering skill development, the project achieved sustainable profitability improvements and operational excellence.
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