The client company was owned by the family
members in proportion. The client held EOU, SEZ unit
and NCA in a single entity. The client desired to unlock
the value by segregating units into separate entities. Nexdigm was approached to advise and project
manage the entire business restructuring process end-to-end as desired by the management within the given
timeframe.
Nexdigm tackled the client's Accounts Receivable
challenges with a holistic approach aimed at
optimizing efficiency and accuracy. Conducting a
thorough background analysis, we meticulously
mapped existing processes, infrastructure, and
performance metrics to identify areas for
improvement. Prioritizing time management, accuracy,
and productivity considerations, we crafted a tailored
solution focused on automation. Leveraging robotic
process automation (RPA) software bots, we designed
and implemented a streamlined cash application
process. This solution not only reduced manual effort
and processing time but also enhanced accuracy and
real-time tracking capabilities. By automating repetitive
tasks and standardizing processes, we empowered
the client to meet SLAs consistently while freeing up
resources to focus on value-added activities and
customer query resolution. Ultimately, our solution
drove tangible improvements in operational
performance and customer satisfaction for the
specialty chemical company in the APAC regions.
Nexdigm’s overall project management approach
helped achieve the management’s objective of
completing the project within the desired timeline,
delivering to the management’s expectations.
