Efficient Project Crashing Through Six Sigma Principles

ABC, a long-standing client of Nexdigm’s IDT practice, approached us with a request to significantly reduce the cost of IDT services. However, Nexdigm was already operating on minimal profit margins, making further reductions challenging without affecting sustainability.

To address the volume-pressure, system constraints, and cost considerations, a multi-pronged solution was implemented:

• Reduced Staffing Lead Time of 2+ weeks.
• Saved INR 1 million on this assignment, maintaining the same profit percentage.
• Practice profitability increased by 3%.

This Six Sigma initiative successfully optimized staffing processes for ABC, ensuring cost efficiency without compromising service quality. By leveraging existing resources more effectively and fostering skill development, the project achieved sustainable profitability improvements and operational excellence.