Career Details

Assistant Manager, North America Sales andInitiatives (Business Services)

 AboutNexdigm

Nexdigm is an employee-owned, privately held, independentglobal organization that helps companies across geographies meet the needs of adynamic business environment. Our focus on problem-solving, supported by ourmultifunctional expertise, enables us to provide customized solutions for ourclients. We provide integrated, digitally driven solutions encompassingBusiness and Professional Services that help companies navigate challengesacross all stages of their life cycle. Over the last decade, we have built andleveraged capabilities across key global markets to provide transnationalsupport to numerous clients. More information about Nexdigm and our services isavailable on our website.

Job Description

We seek an effective communicator with good organizationalskills to support our growth plans for Business Services in North America fromIndia. This role will focus on driving sales growth and strategic initiatives.As part of the role, you must engage with relevant personnel from our clientsand within our firm to meet deadlines for various deliverables. You will reportto the North America Sales and Business Initiatives Associate Director.

Job Location: Mumbai

Responsibilities:

Sales Activities: Develop a good understanding of Nexdigm’sservice offerings and stay connected with the operations, sales, and marketingteams for updates and developments.

Maintain a repository of sales collateral, gather newmaterial from practice SPOCs, and work with them to create relevant salespresentations and documents as required.

Assist with preparing presentations for client meetings.Participate in sales calls as required and take down and circulate call notes.

Work with various internal teams and external partners tocreate comprehensive proposals demonstrating a clear understanding of clientrequirements and offering solutions that address challenges and add value tothem. Ensure on-time delivery and quality.

Project manage and prepare RFP responses while ensuringcompleteness and timely submissions.

Track and manage legal contracting-related requirements,which includes creating and submitting SOWs/Work Orders and changeorders/addendums, ensuring timeliness, and sharing regular status updates. Workwith the legal, quality, and data security teams as required.

Hold and track versions of the contract templates, such asthe NDA, MSA, Engagement Letters, SOWs/Work Orders, Change Orders/addendums,etc.

Lead Generation Efforts:

Identify, evaluate, and set up lead generation sources,including onboarding lead agencies and platforms. Manage vendor relationshipsand review performance against agreed deliverables.

Review and evaluate relevant listings on various RFP andother project platforms.

Drive lead generation initiatives/campaigns and provideupdates & feedback on the performance.

Client Relationship Management:

Assist with client onboarding. Manage project kick-offmeetings and ensure a smooth start to the transition. Be proactive inaddressing internal and client requirements and resolve issues/challenges.

Assist in setting up regular cadence/governance with theclients, attend these meetings, and ensure proper documentation of feedback andupdates.

Build relationships with client contacts and identifyopportunities for cross-selling and mining.

MIS Reporting:

Ensure the sales trackers/CRM are up to date and check forcompleteness and accuracy.

Prepare and circulate weekly/monthly MIS sales reports andother updates.

Perform analysis on the progress against sales targets andshare key insights and forecasts.

Overall – Project Management and SupportingInitiatives:

Support the North American team in their sales, marketing,and business development initiatives:

• Maintain sales kits and training documentsfor the sales team

• Participate in visibility campaigns andevents

• Assist in other assigned initiatives/projects

Understand and break down complicated and convoluted matterand present it in a simple structure for further action. E.g., project plans,brochures, various discussion topics, etc.

Engage with various practices and functions to understandtheir operations and concerns and establish frequent communication ondeliverables.

Efficient and Effective communication with relevantstakeholders (internal or external) to address concerns and remove roadblocks

Conduct research, prepare project plans, and schedule tasksto meet deliverables. Get buy-in from SPOCs responsible for completing taskswithin planned timelines.

Actively monitor the scheduled activities and implementcontrol mechanisms to address activities that do not conform to the plannedschedule.

Identify and resolve issues that might negatively impactthe project deliverables; identify, assess, and prioritize risks and provideoptions for action; and address sensitive issues with tact and discretion.

Preferred Skills and Qualifications:

·      4– 6 years of overall work experience

·      Master(MBA) in Business, Sales, or related

·      Experiencein business consulting or outsourcing services

·      Previousteam managing experience

·      Experiencein project management and high collaborative skills

·      Goodwritten and verbal communication and presentation skills

·      Goodanalytical and problem-solving skills

·      Abilityto manage multiple priorities effectively

·      Proficientwith Power BI, MS Excel, and MS PowerPoint

·      Well-versedwith LinkedIn Sales Navigator and working on Lead Generation Platforms •International outlook and cross-cultural comfort levels

·      Abilityto work independently with a hands-on approach

·      Abilityto drive initiatives and work in a fast-paced, dynamic environment