Career Details

JOB DESCRIPTION:

 Roles and Responsibilities:

• ·       Lead the team of Server, guiding in installing & and administrating servers - on-premises and Azure cloud
• ·       Liaise with the Technical support team and ensure endpoint device connectivity (laptops, Desktops, Printers, Mobiles, etc.)  with hosted servers.
• ·       Ensure that all users can access shared applications and storage using endpoint devices.
• ·       Manage and govern Endpoint Detection & Response solution - Sentinel One
• ·       Patch management using Manage Engine Desktop Central
• ·       Configure and administrate Storage Area Network (SAN) and Network Attached Storage (NAS) data appliances
• ·       Manage, and monitor Office 365 accounts, associated applications, and accesses and ensure governance & and compliance
• ·       Ensure application system and data backup & recovery
• ·       Conduct periodic DR drills
• ·       Comply with the requirements from ISO27001, BS10012 & ISO9001
• ·       Comply with organizational IT policies and directives
• ·       Actively participate in managing and rolling out Strategic and IT specific Projects
• ·       Configure and maintain local and cloud infrastructure & operating systems along with other components such as DHCP, local & and global DNS.
• ·       Ensure Servers related tickets are monitored and closed within the SLA

Desired Skillset:

• ·       Hands-on experience in installation, configuration, administration, and monitoring of Physical and Virtualized Servers (Hyper V)
• ·       Strong technical knowledge of Enterprise server operating systems (OS) (Windows Server 2008R2, 2012R2, 2016, 2019)
• ·       Experience in managing Office 365 - Outlook, Teams, SharePoint, One Drive
• ·       Experience in managing Azure Infrastructure
• ·       Storage management - SAN/NAS, Azure Storage
• ·       Strong knowledge of DLP, Advanced Threat Protection
• ·       Experience in conducting DR drills
• ·       Develop, document, and maintain installation/configuration documentation
• ·       Knowledge of ITSM best practices - Incident, Event, Change and Problem management
• ·       Experience in managing EDR solution
• ·       Experience in handling Manage Engine's endpoint central

Core Competencies:

•   Service Orientation – Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers’ evolving, long-term needs – the focus is on SERVICE
•   Result Orientation – Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency – the focus is on achieving RESULTS
•    Initiative – One must not only understand and accept the responsibilities towards his/her job; but also proactively work towards identifying challenges and their resolution – the focus is on seeking SOLUTIONS
•   Professionalism – Should have in-depth knowledge of all functions and display not only the required skill-set but also ethics and integrity while conducting the job  – the focus is on PROFESSIONALISM
•   Cooperation – One must ensure completion of all tasks at hand and simultaneously extend support to team members and display joint ownership towards achieving business objectives    – the focus is on TEAMWORK
•   Communication/Feedback – Should believe in providing feedback to other associates and receiving feedback to enhance performance, thereby meeting business objectives – the focus is on OPEN COMMUNICATION

Educational Qualification:

• Engineering Graduate/ Post Graduate
• Desirable technical qualifications: Graduate/ Post Graduate, Azure 104, CCNP, MCSE, ITIL V4 foundation

Hiring Process:

Your interaction with us will include, but not be limited to,

• -          Technical / HR Interviews
• -          Technical / Behavioral Assessments

Finally, our people are our most valuable asset; if you agree with us on this, we would love to meet you!