Streamlining Payroll Operations for an Indian IT Giant

Client : Leading Indian IT Giant

Service Offered : Payroll and Compliances

Sector / Industry : IT Services

Client
Overview

A leading Indian IT giant, with a growing presence in Thailand, was struggling with operational inefficiencies in its payroll function. Persistent compliance irregularities with local payroll regulations led to frequent notices and penalties, resulting in operational disruptions and posing reputational risks. Additionally, recurring payroll errors caused dissatisfaction among employees, undermining their morale and trust in the organization.

Client
Solution

Nexdigm adopted a structured and collaborative approach to transform the payroll function, focusing on compliance, efficiency, and accuracy:

  • The team Conducted in-depth discussions with the payroll and HR teams to understand statutory and payroll requirements specific to Thailand.
  • Created a detailed blueprint to align payroll operations with local laws and business needs.
  • Reviewed and updated the Position Matrix for all payroll components, ensuring tax and social security compliance
solution
Impact

Nexdigm’s involvement not only transformed the client’s payroll function but also had a ripple effect on operational efficiency and employee trust.

By designing and implementing a comprehensive, automated payroll system, Nexdigm eliminated the inconsistencies and errors that had plagued the process. Employees began receiving accurate and timely salaries, which restored their confidence in the organization and improved overall morale.

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