Being a position that falls in the middle level of management, therole itself is an exciting mix of operational delivery and an opportunity toexplore the leader in you. We strongly believe in freedom of operation and thatclearly reflects in our modus operandi. Apart from holding the team assignedthe role gives an immense opportunity to learn the practical aspects of R2Rprocess, people and client handling which is very important in building asuccessful career. This role also gives an exposure to work on various ERP’sand demonstrate the ability to manage day to day challenges of operation. operation.
Good understanding of the outsourced environment andwell versed in client management
Have extended experience in managing day-to-day accounting and operations teams in third-party BPO setup
Ability to manage demanding clients throughimproved planning and long-term vision of improving service levels
Have extensive experience in process review,continuous process improvement and driving efficiency in team
Ensuring regular governance with various stakeholdersand client to ensure zero surprise operations
Managing team size of 25+ people managing variousroles in AP, P2P, AR, GL, Reporting, Chatfield maintenance,verification of invoices, expense verification and responsible for their careerand succession planning
Review existing processes and explore ways of improving the process through various tools and technology
Winning Ways:
Service Orientation – Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers’ evolving, long-term needs – the focus is on SERVICE
Result Orientation – Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency – the focus is on achieving RESULTS
Initiative – will look for opportunities to drive process improvements, One must not only understand and accept the responsibilities towards his/her job; but also proactively works towards identifying challenges and their resolution – the focus is on seeking SOLUTIONS
Professionalism – Should have in-depth knowledge of all functions and display not only the required skill-set, but also ethics and integrity while conducting the job – the focus is on PROFESSIONALISM
Cooperation – One must ensure completion of all tasks at hand and simultaneously extends support to team members and display joint ownership towards achieving business objectives – the focus is on TEAMWORK
Communication/Feedback – Should believe in providing feedback to other associates and receiving feedback to enhance performance, thereby meeting business objectives – the focus is on OPEN COMMUNICATION
To be tailor-fit for the above skillsets, you needto have,
Adynamic personality and a passion to constantly improvise technology to suitthe organization’s needs
AB.Com/M.Com/MBA/CA degree along with prior exposure of 9 –10 years in managingR2R, P2P and O2C processes
Aflair for leading a team and bringing about the best in people (minimum 2 yearsprior experience in managerial role)
Thedrive to bring about change and a desire to constantly look for ways to usetechnology to derive efficiencies.
Anability to understand the organization’s goals and objectives and link themwith the deliverables of the assigned function, in addition to overseeingdelivery and operations
Crossed the boundaries of operational delivery and stepped into the space oforganizing, planning and development – if you relate to this, what are youwaiting for? Please apply!
Finally,our people are our most valuable asset; if you agree with us on this, we wouldlove to meet you!
